Privacy Policy
Effective date: 01 Oct 2025
1. Information We Collect
We collect data you provide (name, email, phone, address, order details) and usage data (device, pages viewed, interactions). Payment details are processed by secure gateways; we do not store full card data.
2. How We Use Information
- To process orders and provide customer support
- To personalise offers and improve our menu
- To ensure fraud prevention and security
4. Your Rights
You may access, correct, or request deletion of your data. Contact us at support@alphaaibase.pro.
6. Contact
For privacy queries: Alphaaibase Pizza Co., Bengaluru, KA 560001. Phone: +91 80 1234 5678. Reference: alphaaibase.pro
7. Lawful Bases (India)
- Consent for marketing communications and non-essential cookies
- Performance of a contract to fulfil orders and provide support
- Legitimate interests to prevent fraud, secure services, and improve offerings
- Compliance with legal obligations, including tax and accounting
8. India DPDPA Compliance
We act as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDPA). We honour data principal rights including access, correction, erasure, grievance redressal, and consent withdrawal. Sensitive personal data receives additional safeguards.
9. International Transfers
Where data is processed outside India, we ensure adequate protections via contractual safeguards and strict access controls.
10. Data Retention
We retain data only as long as necessary for the purposes stated, including legal retention periods. Afterward, we delete or anonymise it safely.
11. Security
We use encryption in transit, strict access controls, and continuous monitoring. In case of a material breach impacting you, we will notify you and relevant authorities as required by law.
12. Children
Our services are not directed to children under 18. If we become aware of data collected from a child without appropriate consent, we will delete it.
13. Grievance Officer (India)
Grievance Officer: Anaya Rao, Alphaaibase Pizza Co., Bengaluru, KA 560001. Email: privacy@alphaaibase.pro, Phone: +91 80434 56789.
14. Updates to This Policy
We may update this policy to reflect changes in law or our practices. Material changes will be highlighted at the top of this page.